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EHR Integration Policy

Learn how to integrate your electronic health record system with CortexaNote.

Written by Billy Ma

EHR Integration Support

Cortexa enables efficient, one-click delivery of generated clinical notes to most web-based EHR systems via our browser extension. This feature is available to both individual users and teams, and does not require any custom development.

For customers seeking more advanced workflow connectivity, Cortexa may offer native or customized EHR integration, subject to technical and commercial evaluation.


Eligibility

Native or customized EHR integration is typically available to:

  • Enterprise Plan customers

  • Teams with 20 or more provider licenses

  • Healthcare organizations with defined deployment, security, or workflow requirements

Smaller teams may also be considered if the requested EHR offers an open, supported API and the integration can be broadly utilized by multiple customers.


Evaluation Criteria

All integration requests are subject to technical and commercial evaluation, including:

  • Availability of supported APIs, FHIR resources, or other integration methods

  • Support for the required workflow and clinical note write-back

  • Customer authorization and EHR administrative access

  • Approval requirements from the EHR vendor, healthcare organization, IT department, or security team

  • Data privacy, security, and compliance requirements

  • Integration complexity, development timeline, and ongoing maintenance cost

  • Potential for the integration to be reused across other customers or organizations


Fees and Delivery

Some integration projects may require:

  • A one-time implementation fee

  • EHR vendor or third-party interface fees

  • Custom development and maintenance fees

  • Additional security, deployment, or technical support fees

Final scope, pricing, and delivery timelines will be confirmed after technical evaluation.


Important Notice

Meeting the provider-license threshold or purchasing an Enterprise Plan entitles the customer to request an integration assessment; however, this does not guarantee that a specific EHR integration can be completed or provided without additional cost.

Integration availability depends on the EHR’s technical capabilities, customer authorization, vendor policies, security requirements, and project complexity.

For EHR systems that do not currently support native integration, customers can continue using the Cortexa browser extension for one-click clinical note delivery.

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